www.wellbeing1stresponder.co.uk is owned and operated by the Maria Paviour Company Ltd (CN: 08649396) whose registered address is 2 Upperton Gardens, Eastbourne, East Sussex, BN21 2AH. Our Data Protection Officer is Maria Paviour, and can be contacted at maria@mariapaviour.com.
This privacy policy explains how we use any personal information we collect about you when you use this website.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
What information do we collect about you?
How will we use the information about you?
Lawful basis for processing
How long will we hold your data?
Marketing
Access to your information and correction
Log files
Cookies
CCPA Privacy Rights (Do Not Sell My Personal Information)
GDPR Data Protection Rights
Children's Information
Other websites
Changes to our privacy policy
Complaints
How to contact us
We collect information about you if you purchase an event through our website, or order via email, or ask us to contact you about one of our products or services. This may include for example your name, email address, contact number, organisation. Website usage information is collected using cookies. If you place an order with us, our online learning management system has a separate privacy policy which can be reviewed on account registration.
We collect information about you to answer your enquiries, process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. If you subscribe, we will use your information to email you our monthly newsletter.
If you have consented to receive telephone marketing from us, we may use a trusted third party processor in order to do this.
Maria Paviour Company Ltd will not share your information for marketing purposes with any other companies. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.
Your data will be stored on our secure contact management system, hosted by Active Campaign, based in the US, and is protected via standard contractual clauses.
www.wellbeing1stresponder.co.uk is hosted in the UK.
Any Payments for orders are processed securely using Stripe.
Data collected to fulfil orders/purchases will be processed under the lawful basis ‘Contractual Necessity’
If you subscribe to our newsletter, or opt in to receive marketing from us, we will process your data using the lawful basis ‘consent’.
We carry out periodic reviews of our data, and from time to time will email asking you to update your data and communication preferences. After a period of inactivity of 12 months we will remove your data.
Data relating to purchases/orders will be retained in line with regulatory requirements.
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email hello@wellbeingwithcari.co.uk.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email hello@wellbeingwithcari.co.uk and we will respond with the information requested within 28 days of the completed request. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Wellbeing 1st Responder follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
For more information on the cookies used on our website, please see our separate Cookie Policy.
Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Under the CCPA, among other rights, California consumers have the right to:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Wellbeing 1st Responder does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
We keep our privacy policy under regular review and we will place any updates on this we b page. This privacy policy was last updated March 2024.
If you have a complaint regarding any breach of this privacy policy, contact us at hello@wellbeingwithcari.co.uk. When we receive the complaint, we will review it and ensure that we are in compliance with our privacy policy and all applicable laws. We will contact you within 40 days of receiving your complaint to inform you of the results of your complaint. You can also complain to the regulator: https://ico.org.uk/
Please contact us if you have any questions about our privacy policy or information we hold about you: hello@wellbeingwithcari.co.uk.